TERMS & CONDITIONS

Dr. Heather Vande Ven Inc Effective Date: 1/2026 Last Updated: 7/2026

Please read these Terms and Conditions ("Terms") carefully before using www.drheathervandeven.com, operated by Dr. Heather Vande Ven ("we," "us," or "our"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. No Doctor-Patient Relationship

Use of this Site, including submitting a contact form, consultation request, or photos, does not create a doctor-patient relationship between you and Dr. Heather Vande Ven. A doctor-patient relationship is established only after an in-person (or approved telehealth) consultation and mutual agreement to proceed with care.

2. Not Medical Advice

The content on this Site — including text, images, before-and-after photos, blog posts, and any other materials — is provided for general informational and educational purposes only. It is not intended as, and should not be relied upon as, medical advice, diagnosis, or treatment. Every patient is different, and surgical outcomes vary based on individual anatomy, health history, and other factors.

Always seek the advice of a qualified physician regarding any medical condition or before pursuing any procedure. Never disregard professional medical advice or delay seeking it because of something you have read on this Site.

3. No Guarantee of Results

Before-and-after photos and testimonials displayed on this Site represent the experiences of specific individual patients. Individual results vary, and past results do not guarantee or predict similar outcomes for any other person. All surgical and non-surgical procedures carry inherent risks, which will be discussed in detail during an in-person consultation.

4. Use of Photos and Testimonials

All before-and-after photographs, patient testimonials, and related content displayed on this Site are used with the express written consent of the individuals depicted. These images and testimonials are the property of [Practice Name] and may not be copied, reproduced, or used without our prior written permission.

5. Emergency Disclaimer

This Site is not monitored for medical emergencies. If you are experiencing a medical emergency, call 911 or go to your nearest emergency room immediately. Do not use website contact forms, email, or social media messaging to communicate urgent or emergency medical concerns.

6. User Submissions

If you submit photos, messages, or other information through our Site (e.g., via a contact or consultation request form), you represent that:

You are the person depicted in any submitted photos, or you have authorization to submit them
The information you provide is accurate and not misleading
You will not submit unlawful, harassing, or harmful content

We reserve the right to remove or decline to respond to any submission at our discretion.

7. Intellectual Property

All content on this Site — including text, graphics, logos, images, and software — is the property of [Practice Name] or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this Site without our prior written consent.

8. Third-Party Links

This Site may contain links to third-party websites (e.g., social media platforms, review sites, financing partners). We do not control and are not responsible for the content, privacy practices, or terms of use of any linked third-party sites.

9. Limitation of Liability

To the fullest extent permitted by law, [Practice Name] and its physicians, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or related to your use of, or inability to use, this Site, including reliance on any information contained on it.

10. Indemnification

You agree to indemnify and hold harmless [Practice Name], its physicians, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of your use of the Site or violation of these Terms.

11. Privacy

Your use of the Site is also governed by our [Privacy Policy], which describes how we collect and use information through the Site. Health information collected as part of your care as a patient is governed separately by our HIPAA Notice of Privacy Practices.

12. Changes to These Terms

We may update these Terms from time to time. Changes are effective upon posting to this page, with the "Last Updated" date revised accordingly. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in San Diego County, California.